Terms of Use and End User Licence Agreement

Last updated: 24 August 2026

These Terms of Use and End User Licence Agreement (the “Terms”) govern access to and use of www.tritik.com (the “Website”) and the software products, free versions, demonstration versions, documentation and related materials made available by Tritik (collectively, the “Products”).

Please read these Terms before using the Website or downloading, installing or using a Product. By doing so, you agree to these Terms. If you do not agree, do not use the Website or the Product.

1. About Tritik

Tritik is operated in France by Charles Gondre, SIREN 804 538 288, route de Correo, 05400 La Roche-des-Arnauds, France (“Tritik”, “we”, “us” or “our”).

You can contact us at tritik[at]tritik.com. Product support requests may be submitted through the Tritik contact page.

2. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a contract to purchase a Product. If you use a Product on behalf of a company or another organisation, you confirm that you have authority to bind that organisation to these Terms. In that case, “you” includes that organisation, while the licence remains limited to the authorised individual user unless a different licence is expressly stated at purchase.

3. Purchases through Moonbase

Moonbase AS acts as the authorised reseller and merchant of record for Products purchased through the Website. Moonbase concludes the sales transaction, collects payment, issues the order confirmation and invoice, handles applicable sales taxes and provides the initial download or delivery process. Moonbase’s name may therefore appear on your invoice or payment statement.

Your purchase transaction with Moonbase is governed by the Moonbase General Terms and Conditions for Buyers. Moonbase processes checkout and customer-account data under the Moonbase Privacy Policy.

Tritik remains the developer, provider and licensor of the Product. These Terms form the end user licence agreement between you and Tritik. Tritik is responsible for the Product after delivery, including licence-related assistance and reasonable product support. The Moonbase buyer terms and these Terms are separate agreements and apply to their respective subject matter.

4. Website access and acceptable use

Tritik grants you a limited, revocable, non-exclusive and non-transferable right to access and use the Website for lawful personal or business purposes connected with evaluating, purchasing, downloading, supporting or learning about Products.

You must not:

• interfere with, damage, overload or attempt to gain unauthorised access to the Website or its systems;
• introduce malware, corrupted files or other harmful code;
• scrape, harvest or collect information from the Website by automated means except where permitted by law or by our written authorisation;
• impersonate another person, misrepresent your identity or use another person’s account or purchase details without permission;
• circumvent access controls, security measures, licence checks or purchase mechanisms; or
• use the Website for unlawful, fraudulent, abusive or rights-infringing activity.

We may restrict access where reasonably necessary to protect the Website, users, Tritik or third parties.

5. Product licence

Subject to payment of the applicable price and compliance with these Terms, Tritik grants you a personal, worldwide, non-exclusive, non-transferable licence to install and use the purchased Product for the duration of the Product’s copyright protection.

The licence is for one individual user. That user may install and use the Product on more than one computer, provided that the user remains the sole user of the Product. A company or organisation purchasing a licence must assign it to one individual user unless the checkout or Product description expressly provides a different licence type.

You may use a licensed Product in personal and commercial creative work, including music, sound design, audiovisual productions and client projects. You own the audio and other original output that you create with the Product. You do not acquire ownership of the Product, its source code, factory content or any other Tritik intellectual property.

6. Licence restrictions

Unless mandatory law expressly permits otherwise, you must not:

• sell, resell, transfer, assign, lend, lease, rent, sublicense, share or distribute the Product, its licence file or licence credentials;
• allow another person to use a licence assigned to you;
• copy or distribute the Product except for installations and reasonable backup copies allowed by these Terms;
• modify, adapt, translate, merge, decompile, disassemble, reverse engineer or otherwise attempt to derive the Product’s source code;
• separate, extract or reuse Product components, factory presets, graphics, documentation or other supplied materials for redistribution or incorporation into another product;
• remove or alter copyright, trademark or other proprietary notices; or
• bypass, disable or interfere with activation, update, entitlement or other technical protection measures.

Any exception created by mandatory law applies only to the minimum extent required by that law and, where legally required, after you have first requested the necessary information from Tritik.

7. Free and demonstration versions

Some Products may be provided free of charge or in a demonstration or evaluation mode.

A demonstration or evaluation version is licensed only for evaluation and testing. It must not be used for paid work, commercial production or another commercial purpose. It may contain limitations described on the relevant Product page, such as periodic audio interruptions or restricted features.

A Product expressly described as a free Product may be used under the Product-specific terms shown on its page or supplied with it. If no separate terms are provided, the licence and restrictions in Sections 5 and 6 apply, except that no purchase is required.

8. Ownership and intellectual property

The Website, Products, software code, algorithms, designs, interfaces, graphics, text, documentation, factory content, trademarks, trade names and logos are owned by Tritik or its licensors and are protected by French and international intellectual-property laws.

No right is granted except the limited rights expressly stated in these Terms. “Tritik” and Tritik’s logos and Product names may not be used without prior written permission, except for accurate, lawful reference to a Product.

9. Delivery, installation and activation

Products are delivered digitally. You are responsible for providing an accurate email address, downloading and backing up the installer and licence materials, following installation instructions, and ensuring that your system meets the requirements published on the Product page.

Some Products require a licence file, key, account or online licence check. You must protect licence credentials against unauthorised access. Contact Tritik promptly if you believe that they have been lost, disclosed or misused.

You are responsible for testing any available demonstration version and reviewing the Product’s stated operating-system, plug-in-format and host-application requirements before purchase.

10. Updates, compatibility and support

Tritik may release corrections, improvements or other updates at its discretion. Unless expressly stated on a Product page or at purchase, a licence does not guarantee any particular update, new feature, upgrade, maintenance period or compatibility with future hardware, operating systems, plug-in standards or host applications.

Tritik will provide reasonable support for current Products but does not guarantee a response or resolution within a particular time. We may discontinue a Product or support for a Product where reasonably necessary. Discontinuation does not affect mandatory rights that have already arisen.

Products may occasionally connect to Tritik to check whether an update is available. The related data processing and the control for disabling automatic checks are described in the Privacy Policy.

11. Prices, payment and taxes

The price and currency shown during Moonbase checkout apply to the order. Applicable VAT, sales tax or similar charges are calculated and handled by Moonbase and will be displayed during checkout or on the order confirmation as required.

Payment methods, payment authorisation, invoices, tax handling and transaction processing are governed by Moonbase’s buyer terms. Tritik does not receive or store full payment-card details.

12. Cancellations, withdrawal and refunds

Because Products are supplied as immediately accessible digital content, change-of-mind purchases are final after the Product has been made available, downloaded or activated, except where mandatory law provides otherwise or Moonbase expressly agrees to a refund.

Where consumer law provides a withdrawal period for digital content, you lose that right only when the legal conditions for immediate performance are satisfied, including your prior express consent to begin delivery during the withdrawal period, your acknowledgement that you thereby lose the withdrawal right, and delivery of the required confirmation on a durable medium. If those conditions are not satisfied, any mandatory withdrawal right remains unaffected.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including remedies for digital content that is defective, not as described or otherwise non-conforming. Transaction cancellation and refund requests should be submitted using the Moonbase contact details provided with the order. Product defects and licence-support issues may also be reported to Tritik.

13. Product performance and warranties

Tritik aims to ensure that each Product materially corresponds to its description at the time of purchase. However, software is complex and may not be uninterrupted, completely error-free or compatible with every possible system, host, third-party plug-in or workflow.

To the maximum extent permitted by law, and without limiting any mandatory consumer guarantee, the Website, free Products and demonstration versions are provided “as is” and “as available”. You are responsible for determining whether a Product is suitable for your intended use and for maintaining backups of your systems, projects and data.

No statement in these Terms excludes or limits an express promise made on the applicable Product page or during checkout.

14. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by negligence, or a consumer’s mandatory statutory rights.

Subject to the preceding paragraph and to the maximum extent permitted by law, Tritik is not liable for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or anticipated savings, or loss or corruption of data resulting from use of the Website or a Product.

For users acting for professional purposes, Tritik’s total aggregate liability arising from a Product will not exceed the amount paid for that Product. This financial cap does not apply to consumers where applying it would conflict with mandatory law.

15. Third-party services and links

The Website and Products may contain links to or interoperate with third-party websites, services, operating systems, host applications or plug-in formats. Third parties operate under their own terms and privacy notices. Tritik does not control and is not responsible for third-party services, but this does not limit any responsibility Tritik has under mandatory law for the Product itself.

16. Suspension and termination

You may stop using a Product at any time. The licence terminates if you materially breach these Terms and, where the breach can be remedied, fail to remedy it within a reasonable period after notice. A breach involving unauthorised distribution, deliberate circumvention of licence protection or infringement of Tritik’s intellectual property may result in immediate termination where permitted by law.

On termination, you must stop using and delete all copies of the affected Product and licence credentials. Sections that by their nature should continue—including ownership, restrictions, liability and governing law—survive termination.

17. Changes to these Terms

We may update these Terms to reflect changes in law, Products, business practices or service providers. The updated version will be posted on this page with a new “Last updated” date.

The version accepted when you purchased a Product continues to govern that licence unless a change is required by law, is necessary for security or does not materially reduce your rights, or unless you expressly agree to the new version. Changes to Website-use rules apply from publication and do not operate retroactively.

18. Governing law and disputes

These Terms and the Tritik licence are governed by French law. If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of your country of residence. Consumers may bring proceedings before any court that has jurisdiction under applicable consumer law. Any dispute involving a professional user is subject to the competent French courts, unless mandatory law requires otherwise.

Before starting formal proceedings, please contact Tritik so that we can try to resolve the issue informally.

19. Privacy

Please read the Tritik Privacy Policy and Cookie Policy for information about how personal data and cookies are handled.

20. Contact

Tritik — Charles Gondre
SIREN 804 538 288
route de Correo
05400 La Roche-des-Arnauds
France
tritik@tritik.com