updated May 24th, 2018

By using www.tritik.com (the “Website”) you are informed of the collection and use of your information in accordance with this Privacy Policy.

Tritik takes your privacy seriously. We will only use any information that we collect from you in accordance with this Privacy Policy and in compliance with the EU General Data Protection Regulation 2016/679 .

Collected data

We will use the information we collect from you:

  • to process your purchase of products on the Website. The following information will be collected: first name, surname, address, email, company and VAT ID (if relevant).
  • to help us understand customer trends and patterns and to ensure that content on the Website is presented in the most effective way (like identifying the type of browser you are using).
  • to provide you with email notifications, newsletters and special offers, such as upgrade or special discounts. You may opt out from receiving such communications from us at any time by contacting us at support [at] tritik.com or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the communications that you will receive.
  • to respond to any queries you may have including email you send to customer service. This information is used by Tritik for the sole purpose of responding to your question.
  • You are free to simply browse the Website without registering your personal details. However, by using the Website in this way you expressly consent that we may collect certain information about your computer including your IP address, operating system and browser type.

Tritik does not share its customer files with any third party. Personal data contained in these files are for the exclusive use of Tritik.

Cookies

Our cookie policy can be found here

Third-Party Services

The careful handling of your personal information is important to us and we would never sell this information.
We hand over information that we receive to third parties solely for the purposes described in the following:

a. PayPal and Stripe
Financial transactions are handled by our payment service providers: Stripe and PayPal. We will only share transaction data with them for the purposes of processing your payments.

b. MailChimp
Tritik uses MailChimp for sending newsletter and targeted emails which are certified to the EU-U.S. Privacy Shield Framework. The services of MailChimp are offered by the company The Rocket Science Group, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Further information can be found in MailChimp’s privacy policy: https://mailchimp.com/legal/privacy/

Financial Information

The website does not store your credit card and payment details on our server. The Website retains details of your purchases and purchased products in your profile, but no sensitive details relating to your payment methods are stored or handled by Tritik.

Security

Although absolute security cannot be guaranteed on the Internet, please be assured that we take all reasonable steps in line with legal and technical developments to guard against any loss, misuse and alteration of your personal data under Tritik’s control. We will continue to maintain and improve these measures over time. Personal data collected by Tritik will be stored in secure operating environments. To protect your personal data during transmission to our servers, we use Secure Sockets Layer (SSL) software. This encrypts all information you transmit to us.
Despite these actions, there is no 100% guarantee against unauthorized third parties gaining access to your data. Consequently, we have to point out that every transmission of data over the Internet is at your own risk.

Changing or Deleting Your Information

You have the right at any time, and at no charge, to request the information and data stored relating to you. Please send your request or any questions regarding privacy to the following email address: support [at] tritik.com

Amendments to Privacy Policy

If Tritik decides to change this Privacy Policy, the changes will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We will not use or disclose personal information provided to us in ways unrelated to the ones described above without informing you and providing you with an opportunity to opt-out of these unrelated uses.

If you have questions about the security rules or privacy concerns at www.tritik.com, please contact us.